Pick the symptom that matches what you're seeing — each guide explains the real cause and how we fix it properly in your area.
Water staining a ceiling or running down an internal wall after rain.
View guideOne or more tiles visibly out of line, often after wind.
View guideWater cascading down the wall in heavy rain or dripping behind the fascia.
View guideWater pooling on a flat extension or garage roof rather than clearing.
View guideDamp showing on a chimney breast wall or ceiling near the stack.
View guideTiles off, ridge displaced or gutter pulled away after high winds.
View guidePeeling paint, soft timber or rotten rafter ends behind the eaves.
View guideThick green growth across north-facing tiles, often shedding into the gutters.
View guideDamp timbers, black mould on rafters or water droplets on the underside of the felt.
View guideLoose pots, crumbling brickwork, eroded mortar bedding or a stack that's clearly leaning.
View guideMost domestic roof leaks are not the tiles. In order of how often we find them: chimney or abutment flashing, a slipped or cracked tile, a blocked valley or gutter, perished flat roof felt, and finally loft condensation being mistaken for a leak.
One slipped tile on a roof with sound underlay is not an emergency, but it should be booked within a few weeks. A missing tile with visible daylight or perished underlay beneath it is urgent, because every shower is now going straight onto the timber.
Stay off the roof. Photograph everything from ground level, contain any water inside, isolate affected electrics, then book a make safe. Most home policies cover storm damage subject to your excess, and insurers want photos plus a written scope from a roofer.
A leak follows the rain and makes one defined stain with a tide mark. Condensation shows up in cold, still weather, spreads across a wider area with no clear edge, and is usually worst in the coldest corners of the ceiling.
