Storm Damage — what's actually going on

Tiles off, ridge displaced or gutter pulled away after high winds.

Often urgent — water can travel for hours before you see it.

Common causes

Un-clipped tiles on exposed verges
Mortar-bedded ridges that have lost their grip
Aerials and satellite dishes torn loose, taking tiles with them
Gutters pulled off poorly-fixed brackets

How we fix it

Same-day make-safe to stop further water damage
Tarped or sheeted weatherproofing where parts must be sourced
Full insurance photo pack supplied for the claim
Permanent repair scheduled within the week where possible

Storm Damage by area

Locally specific notes for storm damage across the towns and neighbourhoods we cover.

Storm Damage in HamptonTW12 Storm Damage in RichmondTW9

Our guides on this

Storm damage: what to do first and what insurance covers

Stay off the roof. Photograph everything from ground level, contain any water inside, isolate affected electrics, then book a make safe. Most home policies cover storm damage subject to your excess, and insurers want photos plus a written scope from a roofer.

Post-storm roof inspection: a homeowner's checklist

After a storm, check from ground level only: look for missing or slipped tiles, debris in gutters, displaced ridge or hip tiles, lifted flashing, and fresh mortar or tile fragments on the ground. Photograph everything before any repair, including dated wide shots, because insurers need to see the damage in context.

Storm damage: what insurance covers and what it does not

Buildings insurance covers sudden damage caused by a storm, typically judged on wind speed and rainfall on the day. It does not cover gradual wear, failed mortar, perished felt or a roof that was already at the end of its life, which is why photographs and dated evidence matter so much.